Archive for December, 2009

Private car Services can be booked on-line 72 hours in advance and save 10%. We operate private car service to/from Buffalo International Airport, Toronto International Airport, Hamilton International Airport. We provide private car services to/from anywhere in the Greater Toronto Area as well as the Niagara Region and Western New York.

There are a myriad of charter transportation options, usually determined by the person/organization booking the charter. Niagara Airbus can provide you with a custom quote based on your transportation requirements and we can handle any size group.

Contact our sales department to book your charter.

You may e-mail, or you may telephone our office and asking to speak to Niagara Airbus Sales.

If you are local: 905-374-8111
If you are outside the local calling area: 1-800-268-8111

If you wish to send a letter, by mail or courier:

Niagara Airbus
Atten: Sales Departement
8626 Lundy’s Lane
Niagara Falls, ON Canada L2H 1H4


Special Needs & Assisted Travel

Niagara Airbus provides special services, upon demand, for passengers who have Special Needs or require assistance when traveling.

Niagara Airbus is happy to arrange to accomodate wheelchairs and passengers who require special walking devices. In order to provide this service, passengers are advised to notify our office at the time of reservation that such facilities are required.

For passengers who are partially ambulatory or require greater assistance, we may recommend that the passenger purchase exclusive service in order to ensure that the driver and vehicle are able to address their special needs. This includes elderly passengers who need assistance with luggage transfer or a wheelchair secured at the Airport.

Service Dogs: Niagara Airbus will accept service dogs for travel in all our vehicles. Advance reservations are recommended so we can accommodate your needs.

Children under 12 years of age may not travel unaccompanied. An adult, 18 years of age and older, must accompany the child.

Travelers under 18 years old: If not traveling with both parents, bring a notarized letter from any parent or legal guardian not present giving permission to cross the border if traveling to the United States (i.e. Buffalo International Airport. This letter should include addresses and phone numbers. If one parent is deceased, a copy of the death certificate will minimize questions and delay. Contact the appropriate government agency for additional information.

Niagara Airbus does not accept unaccompanied minors (age 8-11 without an accompanying adult 18 or over) for cross-border travel. Contact Niagara Airbus for other conditions regarding unaccompanied minors. Children ages 7 and under can only travel with an accompanying adult 18 or over.

In all cases, where a passenger requires or may require special assistance, please advise our Reservation Office at the time of booking.

Executive Team:

Thomas R. Close: President

Tom is a graduate of the University of Waterloo with a degree in mathematics. Tom joined the firm of Clarkson and Gordon (now Enst & Young) in 1969 where he obtained his chartered accountants degree. In 1974 Tom joined the firm of Martin, Tilly and Co. (Now Demers, Huston & Co.) where he became a partner until 1988 when he joined the Towle family in the inception of Niagara Airbus Inc. Throughout his career, in public practice, Tom has advised numerous companies in the transportation industry.

Paul Mountain: Vice President

Paul obtained his experience with Robert Q in London, Ontario. Paul as General Manager of that company was vital to it’s growth from 1-30 vans. Paul joined Niagara Airbus in 1988. Paul is active at the Toronto, Buffalo and Hamilton Airports and is familiar with operating personnel and authorities. Paul if very active in community events, corporate and incentive sales, and customer service.

Matt Penny: Operations Manager And Customer Service Manager

Matthew Penny has been in the transportation industry for 15 years.  He started at Niagara Airbus in 2010.  He spent 4 years as a dispatcher, gaining experience in the day to day operations. Currently, Matt is Operations and Customer Service Manager.

Barry Waters: Customer Service Manager

After numerous years in the hospitality industry Barry joined the Niagara Airbus team as a dispatcher in 2001 for their sister company, Niagara Livery Service. In 2002 Barry was transferred over to Niagara Airbus as a Night Dispatcher. In 2003 he  graduated to Scheduler , and In 2007 Barry was promoted to Customer Service/ Operations Manager for Niagara Airbus.

Ed Morrison: Safety Manager

Ed has worked in the transportation business all his adult life, beginning with Mississauga Transit, and then to Niagara Airbus as the Safety Manager. Ed brings a wealth of experience in this role. He is a certified Driving instructor and tester, and is often sought after by outside groups to assist in all their training requirements.

Christina Pietracupa: Sales-Conference Services Manager

Prior to her current role in Sales and Conference Services, Christina has worked and served in Transportation administration, Customer Service, and Operations. She joined Niagara Airbus in 2001, and Christina has been active in the transportation industry for over 15 years.

Rates and Fares:

Rates and Fares vary depending on the amount of passengers per reservations and pickup and drop off locations.

If you are planning a conference or business meeting, our Conference Services Department will look after all your logistical requirements. We offer special on-line Airport Shuttle discounts for your conference attendees, we can provide meet and greet services, and on-site supervision. We will assist with transfers for off site events such as spousal activities and customized tours.

For charter or special services, you may email rate calculator can be found here.


Rates and Fares:

Rates and Fares vary depending on the amount of passengers per reservations and pickup and drop off locations. You can calculate your fare on the rate calculator page


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